Letters for my Daughters - leaving a legacy

From Growth Guru Verne Harnish - last week Bruce Johnson, President of Accelerated Growth Consulting, started a blog for his two daughters (ages 18 and 21) of life lessons he'd like to pass along to them. Notes Johnson, "as we talked about it, they liked the idea of using a blog so that their friends (and others) could learn from them as well. So far I've posted five lessons this week." Lessons include "Why Slow is Much Better than Fast (In Dating)" and "Eliminate 'I Know That' From Your Vocabulary." Concludes Johnson "Wouldn't it be great if fathers regularly wrote down lessons for their children that generation after generation could pass along?" I couldn't agree more.

Facebook at work? It's not a clear argument....

Social networking may be gaining ground in the workplace but many Canadian companies are tightening their grip on just how employees use sites such as Facebook and Twitter while on the job. PACE is taking calls daily about employers who perceive a profound lack of productivity, and want to hear about our options for web content filtering in the workplace.

The PACE take on this is that throwing the baby out with the bathwater never ends well. The positive ramifications of social media on business are well documented - as are the negative ones. Our answer is always the same - educate yourself! Feel free to call in for some free advice as well - we're always here!

http://www.canadaone.com/ezine/briefs.html?StoryID=10Apr29_1

Get yours yet? iPad sales click past 2 million

Apple Inc said it sold 2 million iPads since launching the touch-screen tablet in the United States nearly two months ago and taking it to nine international markets, including Canada, this past weekend.



http://www.thestar.com/business/companies/apple/article/816755--2-million-ipads-sold-in-60-days-apple

Why Your Business Should Not Abandon Facebook

FB gets a bad rap when it comes to privacy - and deservedly so. But do we really need to throw the baby out with the bath water? If we as individuals are just a little more diligent, wouldn't this be a non-issue? Educate yourself and be careful out there - social networking is more viable now than ever.
http://www.itworldcanada.com/news/why-your-business-should-not-abandon-facebook/140729-pg1

Don't blink - is the iPhone unhip already?

http://www.cnn.com/2010/TECH/05/21/cashmore.iphone.cool/index.html

Beware of where your used photocopiers go!

As technologists we try to instill security concerns in all clients - this news story is altogether interesting and disturbing. http://www.wimp.com/copymachines/

Snitching about piracy not always the way to go - or is it?

New commercials from our friends at Microsoft et al telling employees to narc out their companies for illegal software is definitely morally ambiguous - but so is theft. What say you?

http://www.thestar.com/living/article/807794--snitching-about-piracy-not-always-the-way-to-go

Attending the Connectwise Canadian User Group Conference in Toronto!

Big Surprise - Customer Service is THE most important part of a successful business

Results from a report belonging to Genesys Telecommunications out of Asia showed that Singaporeans' greatest source of satisfaction from customer service came from proactivity, with 74 per cent of respondents saying so, followed by competency (48 per cent), convenience (41 per cent) and personalized service (35 per cent).

IT Managed Services lives or dies by customer satisfaction, and the challenge is always getting the front line warriors to understand, live and breathe this philosophy - how lucky we are here in PACEland!

Yet another Facebook hoax about charges for service

Facebook is not - I repeat NOT - charging for services. It is a well documented hoax that pops up every few months. Check SNOPES to read more.

A long time coming - the bell tolls for Palm

Analyst: Palm Shares Headed to $0

Posted using ShareThis

IE9 may be a free-for-all for developers

Microsoft says IE9 will be more open to developers than ever before - are they finally sharing?http://crncanada.itincanada.ca/tweetme.php?ct=261&pr=11995